Technology & Information Services
Mrs. Charlyn Doyle
Director of Technology
515 Caddo Street
San Angelo, TX 76901
T: (325) 657-4002
F: (325) 657-4001
The Technology department provides technical support, training, and technology resources to the school district under the supervision of the Director of Technology. The following is an overview of the technology department teams:
This team consists of the technology director, technology director’s secretary and technology department’s secretary. The team works to ensure the smooth day-to-day operation of the technology department and accessibility of resources to district users. They assist campuses and departments with technology purchases, including working with vendors on quotes and deliveries. The team members manage and do the paperwork related to the technology budget, special technology funds, technology related grants (ex: Title II Part D, E-Rate, etc.) as well as long-range technology planning for the district. The team works with other departments and programs to meet state and federal mandates as well as on providing technology resources for curriculum and business services.
The training team is responsible for providing technology training to all staff members as well as help campuses with the integration of technology into their curriculum. The team creates tips sheets, how-to guides, and technology integration resources for the campuses and departments. In addition, the team researches and evaluates new types of technology to determine if they will be a potential resource for the district.
Computer Technical Support Services (CTSS)
The CTSS team includes a help desk that is staffed each school day (usually from 7:30 AM - 4:30 PM). CTSS team members perform an assortment of jobs, including troubleshooting problems that end users encounter, installing software, troubleshooting and installing auxiliary equipment (printers, electronic whiteboards, etc.), upgrading computers, reporting and installing warranty parts, install and setup of new equipment, etc.
The data processing team is responsible for the maintaining of the student and financial data management systems for the district. They assist campuses and departments in the management and analysis of student and financial data. The team is responsible for the district's PIEMS data management and submission to the Texas Education Agency. They also assist with the troubleshooting of the Pentamation system. The team is responsible for the transfer of data from the main system to a number of other programs; for example, electronic gradebook program, data analysis programs, educational resources, etc.
Network & Telecommunications
The networking team is responsible for the "behind the scenes" aspects of technology within SAISD. They are responsible for the installation, maintenance, and trouble-shooting of the network infrastructure, equipment, servers and telephone systems positioned throughout the district. In addition, they are responsible for the connectivity between the campuses to create the district Metropolitan Area Network (MAN) as well as working with vendors to supply the internet access and telecommunication services for the district